$0.00

Shipping Policy

$6 FLAT rate USPS Priority shipping for all orders. Applies to US 50 states only. See rates below.

 

Shipping Methods

We currently ship within the US, Canada and international orders via USPS Priority or Express (Express available for US only). On occasion we may ship via UPS Ground or UPS 2nd Day Air at our discretion.  See below for a listing of current international countries where shipping is available.

 

Time Frames

Please allow at least 2-3 business days for processing orders prior to shipping. PLEASE NOTE: All shipping will take place Monday-Friday. Order processing times still apply even when expedited shipping is selected.  The expedited shipping time only applies to the time in transit once order is shipped.  Some items ship separately directly from manufacturers, require additional processing time and may ship through different carriers and may not be available for expedited shipping.  Canadian and international orders may require additional processing before shipping.

 

Time in Transit

Items shipping via USPS Priority generally require 4 business days in transit, however times may vary and are dependent upon USPS. Shipping times cannot be guaranteed for Canadian and international shipments! Because of customs and other factors beyond our control, please allow at least 2 weeks for delivery once order has been shipped. Expedited shipping is not available for Canada and international orders. See below for additional details. All in-stock items will be shipped from Kansas City, MO.

 

Tracking of Shipments

USPS does not provide step by step tracking. You will receive a Delivery Confirmation number upon shipment and the current status may be tracked at www.usps.com. This number only provides proof of delivery and occasional in transit tracking. USPS is not required to provide in transit tracking but often it is available. We are unable to provide any additional package tracking information that is not available on USPS.com.

Orders shipping to Puerto Rico, Military APO/FPO and non-continental US territories may have additional shipping and handling charges and will be calculated at checkout.

 

Shipping to Canada 

All Canadian orders ship a flat rate of $25.00. Since many of our items are handmade to order or ship from manufactures who may not offer shipping outside the US, we may hold the order until all items are received here by us so the entire order can ship together.  The standard processing times do not apply. Shipping times cannot be guaranteed for Canadian shipments. Because of customs and other factors beyond our control, please allow at least 2 weeks for delivery once order has been shipped. Expedited shipping not available at this time.

Please note additional shipping costs may be required if a particularly large or heavy item is purchased.  The above Canadian shipping rates do NOT include any duties or tax Canada or customs may impose and are the responsibility of the recipient.

 

International Shipping

All international orders ship a flat rate of $30.00. Since many of our items are handmade to order or ship from manufactures who may not offer shipping outside the US, we may hold the order until all items are received here by us so the entire order can ship together.  The standard processing times do not apply. Shipping times cannot be guaranteed for international shipments! Because of customs and other factors beyond our control, please allow at least 2 weeks for delivery once order has been shipped. Expedited shipping not available at this time.

International shipping is currently available for the following countries: Australia, Austria, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Spain, Sweden, Switzerland and U.K.

Please note additional shipping costs may be required if a particularly large or heavy item is purchased.  The above international shipping rates do NOT include any duties or tax your country or customs may impose and will be the responsibility of the recipient.

 

Responsibility and Risk

Once an order ships, it is now a shipping contract, the risk of loss is now the responsibility of the customer.  To clarify, once Urban Baby Runway passes your items on to the shipping company, the risk of loss becomes your responsibility. In the unlikely event that a package is lost, we will assist you with finding your package but ultimately the resolution is between you and the shipping company. Although rare, international orders can take up to one month for delivery through USPS.